Warranty, Refund & Cancellation Policy
Last updated: October 2026
We want you to know exactly what is covered before you pay. This page explains our limited warranty, when refunds apply, and how returns work for devices bought from us.
1. Upfront pricing and approval
You receive a clear price before any sale is completed. Nothing is final without your approval.
2. Limited warranty on devices you buy
Devices we sell come with a 30 day limited warranty. The warranty covers defects in the device that are not caused by damage or misuse.
3. Returns
The condition of each device and any return window are explained before you pay and written on your receipt. A device returned under those terms must be in the same condition as when it was sold, with any included accessories.
4. What the warranty does not cover
- New physical or accidental damage after sale, including cracks, pressure damage or bent frames.
- Liquid or moisture exposure.
- Software issues, account locks or data loss.
- Damage from work done by another provider after sale.
- Normal wear and tear.
5. How warranty claims work
Bring the device and your receipt to the shop. If the issue is covered, we will replace the device or offer a comparable one, at our discretion. Warranty claims are handled by replacement, not cash refunds, unless the law requires otherwise.
6. Selling a device to us
When you sell us a device and accept payment, the sale is final.
7. Important notes
- Please back up and remove your data before selling a device. Gadget Repair LV is not responsible for data loss.
- Manufacturer warranties are separate from our warranty. Any warranty on a device we sell comes from Gadget Repair LV.
- Gadget Repair LV is an independent business and is not affiliated with any device manufacturer. See our Brand Disclaimer.
8. Questions
- Gadget Repair LV
- 5905 S Eastern Ave Unit 107, Las Vegas, NV 89119
- (725) 567-9352
- Mon to Fri 10 AM to 7 PM, Sat 10 AM to 5 PM, Sun closed